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User Support
Get help
JiaJia Photo supports capturing or choosing a portrait, on-device processing, background adjustments, natural retouching, common ratios and free crop, plus PNG/JPEG export.
Report a problem
Include the app version, device model, system version, the steps that show the problem, and a screenshot. Remove unrelated personal information before sending images.
Use boundaries
The app is for general portrait photo editing and sharing. It does not guarantee that an export is suitable for a particular platform or third-party workflow; check the latest requirements of that platform.
Contact
Support email: fxcpxs@163.com. Support will not ask for your Apple ID password, payment credentials, or unnecessary private photos.